Production Time Guidelines
At MedievalExtreme, we are committed to delivering exceptional gear crafted with precision and care. To provide transparency and manage expectations, here are estimated production times for each category:
- Advanced Armor and Helmets: 24 weeks
- Basic Armor: 20 weeks
- Under Armor Padded Kits: 18 weeks
- Basic Brigandines, Scales Skirts: 16 weeks
- Shields without a Logo: shields without logos take 8-12 weeks to produce
- Weapons: estimated production time of 8-10 weeks
- Armor Stands: 4-6 weeks
- Footwear: 2-4 weeks
- Soft Armor (Training Gear): 2-4 weeks
These timelines are indicative of our dedication to quality. If you have specific inquiries or urgent needs, our customer support is ready to assist. We appreciate your understanding and look forward to providing you with outstanding MedievalExtreme gear.
Prices and payment
Prices are listed on the website in USD. Please note that any other currency will be converted to USD when paying.
You can pay for your order using AmazonPay, Paypal or a credit card (Visa, MasterCard).
Shipping and Warranty
We can provide you with a tracking number. We ship goods worldwide via standard international airmail. Delivery takes 16-21 days in most countries. Shipping to Italy, Spain, Australia, New Zealand, Mexico, Central America, South America, Africa, and China may take longer, up to 4 weeks. Also, the shipping time can be significantly increased due to customs clearance, errors of the postal service, and force-majors. If your order should be delivered on a certain date, please get in touch with us before purchase, otherwise your order will be sent by standard local mail. Also, do not forget to specify the date of your deadline in the comments to your order. Claims are not accepted in case of the wrong address, an absence of the recipient at the stated address at the time of delivery, or unclaimed parcels. In such cases, the order will be sent to you again at your expense. Please, note that taxes or customs fees aren’t included in the prices at our site. But, we will do our best to assist you in customs matters, if any (for example, documents and invoices).
EU customers: please keep in mind that customs duties are not included in the price of goods and may be charged additionally upon receipt of the parcel.
Also, please note that we use your PayPal address as the default shipping address. If your mailing address is different from the address specified in your PayPal account, contact us.